BIG TROUBLE WITH GOOGLE!
:?
I have to pay more than 4000$ for adwords in july. But I don't have that money.
It's not my fault, it's that some hacked my computer at first days of july. I did stop that ad campaigns and the ahcker reactivated it and set up 3000$ per day as budget!! :(
This hacker also used my credit card data to buy on internet. i have denounced this credit card abuse, to police.
Do you think google can oblige me to pay that huge amount ??
Alex, what yoiu think? Can you help me? :(
Oh my God. That's terrible. What you do is contact your credit card company and tell them to dispute the charge for you. Aslo contact google and tell them about it. Contact your credit card company and get a dispute form immediately.
They couldn't charge my CC because it was already blocked. But I fear now google will oblige me to pay through collection agency.
What can I do?
I explained them I didn't set up those campaigns, but will they understand me?
I hope.
I'm fairly sure they will yeah. Your credit card company should insure you against ID theft and pay the charge if Google insists on it.
Incidentally,why didn't you make the money back in sales? Didn't you make some of it back?
no, I had few clicks but paid like 100 dollars each!
And only one out of 100 clicks results in sales.
So do you think they will believe me and cancel my debit?
I doubt it..
Hey, google adwords have already answered me and.. they say they understand me. They will investigate about that and reimburse me if they will find unauthorized use of my account. I hope they can do that, like tracking IP.
Do you think they can find if someone has used my account from another computer (different IP?)
anyway they have been very professional, even suggested me how to prevent virus and malware in the future :)
That's good to hear that the are trying to help you Franko
GREAT! ADWORDS TEAM HAS CANCELED MY DEBT! :) :)
I'm glad that happened for you Franko. Hopefully SC will get his money back also
let's be real for a minute, franco. who the F-U-C-K would break into your account to reactivate google adwords? you just didn't stop it like you thought you did. you're in big trouble.
they did. Adwords already confirmed I am right and refunded me.
